Experience · HR glossary

Employee Support

Employee support is the practical information, assistance or adjustments available to help people manage work-related needs. It may involve managers, HR, specialist services or approved external providers.

Example

An employee returning after an absence receives a contact person, agreed workload adjustments and information about relevant support services.

What to keep in mind

Support should be appropriate to the issue and the provider's competence. Managers can arrange practical help but should not act as medical, legal or counselling professionals outside their expertise.

Further reading

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