Analytics · HR glossary

Text Analytics

Text analytics extracts patterns or structured information from written material. It can identify topics, recurring phrases, categories or relationships in comments, documents and other text sources.

Example

An HR team groups anonymous survey comments into themes such as workload, management support and equipment problems to guide further investigation.

What to keep in mind

Automated categories need validation against the original context. Remove unnecessary personal information and avoid assuming that a frequently mentioned issue is the most severe or representative concern.

Further reading

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